Information for customers who send prescriptions to West Bromwich for processing

News Article

28 May 2009

NHS Prescription Services’ West Bromwich prescription processing office will close in July this year.  We have already started writing to the following affected customers who currently send their reimbursement and remuneration accounts to West Bromwich.  These customers should send their accounts to our Newcastle upon Tyne office from the dates below.  Customers should receive their new address labels during the relevant dispensing month.  If you do not receive your labels before the end of the relevant dispensing month, please send your account to:

NHS Prescription Services
Bridge House
152 Pilgrim Street
Newcastle upon Tyne
NE1 6SN

 Customer group  Posting month  Dispensing month
 Guernsey and Jersey*  June 2009  May 2009
 Isle of Man pharmacy customers  June 2009  May 2009
 Dispensing doctors (England only)†  July 2009  June 2009
 GPs who only submit personally administered item claims (England only) †  July 2009   June 2009

*Guernsey and Jersey accounts send all their accounts together as one parcel (i.e a parcel for each of them).  We then process each account as normal.

†We only process claims for English contractors.

All other reimbursement and remuneration customers should already be sending their accounts to either our Middlebrook (Bolton), Newcastle upon Tyne or Wakefield office.

Submission documents

Please remember to include all relevant submission documents with your claim.