About the NHS Counter Fraud Service

NHS Counter Fraud, Weston House, 246 High Holborn, London WC1V 7EX

tel 020 7895 4500, fax 020 7895 4600


What we do

The primary aim of the NHS Counter Fraud Service (NHS CFS) is to reduce fraud within the NHS. By keeping low levels of fraud maintained, this means that the right funds are available for better patient care and services.

Counter fraud work ranges from issuing penalty notices as a result of patients falsely claiming prescription charges to the multi-million-pound claims against drug companies for alleged price-fixing.

Counter fraud process

The counter fraud process ensures that action is taken across the complete range of our work. We seek to:

  • create an anti-fraud culture
  • maximise the deterrence of fraud
  • prevent fraud
  • detect fraud quickly
  • professionally investigate detected fraud
  • apply effective penalties, including legal action
  • seek to restore money defrauded.

Using our 'problem-strategy-structure-action' approach, the NHS Counter Fraud Service has achieved 551 successful prosecutions and recovered almost £60,000,000 since 1998.