Refunds of Pre-Payment Certificates

• Help With Health Costs Home
• Help with Health Costs
  • Age Groups
  • People in Receipt of Benefits
  • Tax Credits
  • Medical Exemption
  • Pregnant women and those who have had a baby in the last 12 months
  • Low Income Scheme
  • Prescription Prepayment Certificates (PPCs)
    • Pre-Payment Certificate Application Process
    • Refunds of Pre-Payment Certificates
  • Advice in other languages

If you wish to claim a refund of your pre-payment certificate fee please send the original certificate and a letter explaining why you want a refund to:

NHS Business Services Authority
Help with Health Costs
PO Box 854
NEWCASTLE UPON TYNE
NE99 2DE.

For full details on pre-payment certificate refund arrangements including the time limit for claiming a refund check leaflet HC11 Help with Health Costs, which is also available from some pharmacies and GP surgeries.