On behalf of DHSC we can announce that:
The PPE Portal will be operational over Christmas. Our delivery partners (Royal Mail and our Pallet Carrier) will not be delivering on Christmas Day and Boxing Day. Orders made during this time should still be delivered within 5 days. To make allowance for any potential disruptions or increased need, we have increased order limits by 25% for all providers, as of Tuesday 8 December, and until at least the 4 January.
Call the customer service team on 0800 876 6802 if you have any questions about using the PPE portal. The team is available from 7am to 7pm, 7 days a week, to help resolve your queries.
The latest guidance for the PPE Portal, including order limits for the different types and sizes of provider, is available on the GOV.UK website.