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Accessibility statement for Medical Examiner Office - Manage my caseload

This accessibility statement applies to the Medical Examiner Office - Manage my caseload website. 

This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:   

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using only a keyboard
  • navigate the website using speech recognition software (including the most recent version of Dragon and Voice Control) 
  • listen to most of the website using a screen reader (including the most recent version of NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is 

We know some parts of this website are not fully accessible, as:

How to request content in an accessible format 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can contact us by: 

Email: accessibility@nhsbsa.nhs.uk

We’ll consider your request and get back to you in 5 working days. 

This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page. 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, you can contact us by: 

Email: accessibility@nhsbsa.nhs.uk

This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).  

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contact us 

For all queries not accessibility related, you can contact us by: 

Email: meofficesupport@nhsbsa.nhs.uk

Technical information about this website’s accessibility 

The NHS Business Services Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

Non-accessible content 

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations 

NVDA screen reader users may find some of the text fields cannot be read. This fails WCAG success criterion 1.3.5 (Identify Input Purpose).

VoiceOver screen reader users using the Safari browser will find content on some screens will only be partially read. This fails WCAG 2.1 success criteria 1.1 (Non-text Content), 1.3.2 (Meaningful Sequence), and 3.2.3 (Consistent Navigation).

Users of Dragon speech recognition software will have difficulties accessing the even numbers in pagination. This fails WCAG 2.1 success criteria 2.4.4 (Link Purpose in Context) and 3.2.3 (Consistent Navigation).

When we publish new content we’ll make sure it meets accessibility standards.

What we’re doing to improve accessibility 

We’re committed to making sure this website is compliant to WCAG 2.1 ‘AA’ standard. 

Every new released website will be designed, built and tested to meet ‘AA’ standards by default. 

Preparation of this accessibility statement 

This statement was prepared on 2 June 2021. It was last reviewed on 22 May 2023. 

This website was last tested on 16 May 2023. The test was carried out by the NHSBSA test team. 

We tested all of the website screens to meet ‘AA’ WCAG 2.1 standards, using manual and automated tests.

We run each webpage through automated Wave, Lighthouse and Axe accessibility tools then manually test with screen readers (NVDA or VoiceOver) and standards checklists.

We run representative user journey tests through speech recognition software (Dragon or Voice Control).  

These checklists contain standards that have been compiled using WCAG, the NHS service manual and the Government Digital Service (GDS) guidance.