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Friends and family test

The friends and family test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.

NHS England dental practices will need to complete and submit the form each month.

The form will only be available for the first 12 working days of each month to allow the submission of data you’ve collected within the previous month. 

The form for October 2019 results is open from Friday 1 November until 11.59pm on Tuesday 19 November.

FFT online submission form

We also publish a link to the form in a Compass system message every month.

View the friends and family test submission guidance (PDF: 1MB).

For help with FTT, contact the helpline by email: