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Friends and family test

The friends and family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.

We publish a Compass system message every month with the link to the online submission form. NHS England dental practices will need to complete and submit the form each month.

The form will only be available for the first 12 working days of each month to allow the submission of data you’ve collected within the previous month. 

View the friends and family test submission guidance (PDF: 1MB).

For help with FTT, contact the helpline by email: england.friendsandfamilytest@nhs.net