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Free prescriptions and dental treatment – new resources

To help address confusion around who has to pay and who doesn’t, the NHSBSA has developed new posters and guidance.

We expect that these resources will be delivered within the next few weeks.


All pharmacies and dispensing GP practices in England will receive:

an A3 poster10 A5 booklets

Our guidance for dispensers has also been updated:

Download and print guidance for dispensers

Dental treatment

All dental practices in England and Wales will receive:

an A3 poster2 laminated patient A4 factsheets

Practices in Wales will also receive a Welsh language factsheet.

Our guidance for practice staff has also been updated:

Download and print practice staff guidance

How you can help

As checks on free NHS prescriptions and dental treatment are increasing, dispensing and dental practice staff can help patients avoid penalty charges by:

  1. Displaying the poster somewhere visible
  2. Encouraging patients to check the guidance before claiming
  3. Sharing feedback on these resources by emailing