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Help and support for applicants

We've published a range of information and resources to support applicants with the new NHS Jobs service.

Latest system release information

This is the latest system release information for the NHS Jobs service:

Release information for July 2021
NHS Jobs system release for applicants - 22 July 2021 (PDF: 90KB)
Release information for May 2021NHS Jobs system release for applicants - 27 May 2021 (PDF: 60.2KB)

Release information for April 2021NHS Jobs system release for applicants - 29 April 2021 (PDF: 67KB)NHS Jobs system release for applicants - 15 April 2021 (PDF: 64.7KB)

Release information for February 2021NHS Jobs system release for applicants - 25 February 2021 (PDF: 19.1KB)NHS Jobs system release for applicants - 1 February 2021 (PDF: 23KB)

Release information for January 2021NHS Jobs system release for applicants - 14 January 2021 (PDF: 22.9KB)

Release information for December 2020NHS Jobs system release for applicants - 10 December 2020 (PDF: 25KB)NHS Jobs system release for applicants - 3 December 2020 (PDF: 25KB)

Release information for November 2020NHS Jobs system release for applicants - 26 November 2020 (PDF: 30KB)

Release information for October 2020NHS Jobs system release for applicants - 29 October 2020 (PDF: 17.6KB)NHS Jobs system release for applicants - 22 October 2020 (PDF: 75.4KB)

Release information for August 2020NHS Jobs system release for applicants - 7 August 2020 (PDF: 9.69KB)

Watch our video on YouTube about our system releases for applicants in August 2020

Release information for July 2020NHS Jobs system release for applicants - 9 July 2020 (PDF: 66KB)NHS Jobs system release for applicants - 30 July 2020 - (PDF: 61.7KB)

Release information for June 2020NHS Jobs system release for applicants - June 2020​​​​ (PDF: 84.9KB)

Watch our video on YouTube about our system releases for applicants in June 2020

The applicant hub

Learn how to use the applicant hub in NHS Jobs.

Resources to help you use the applicant hub in NHS JobsHow to use the applicant hub in NHS Jobs - user guide (PDF: 287KB)

Watch our video on how to use the applicant hub in NHS Jobs on YouTube

Access your account

Learn how to create an account to sign into NHS Jobs. If you've got an account, you can sign in. If you've forgotten your password, you can reset it.

Resources to help you create an account in NHS Jobs

How to create an account in NHS Jobs - user guide (PDF: 189KB)

Resources to help you sign in or reset your password

How to sign into your account in NHS Jobs - user guide (PDF: 321KB)Watch our video on how to create and sign into your NHS Jobs account on YouTubeWatch our video on resetting your NHS Jobs password on YouTube

Apply for a job

Withdraw an application

Learn how to withdraw a submitted application if you no longer want to be considered for a role.

Resources to help you withdraw an application

How to withdraw an application in NHS Jobs - user guide (PDF: 517KB)

Watch ​​​​​​our video on how to withdraw an application in NHS Jobs on YouTube

Respond to an interview

Learn how to respond to an interview if you've been shortlisted.

Resources to help you respond to an interview

How to respond to an interview in NHS Jobs - user guide (PDF: 1.8MB)

Watch our video on how to respond to an invite to interview in NHS Jobs on YouTube

Respond to a job offer

Learn how to respond to a job offer if you were successful at interview.

Resources to help you respond to a job offer

How to respond to a job offer in NHS Jobs - user guide (PDF: 1.63MB)

Watch our video on how to respond to a job offer in NHS Jobs on YouTube

Give a reference

Learn how to give a reference if you're details are provided by an applicant.

Resources to help you give a referenceHow to give a reference in NHS Jobs - user guide (PDF: 1.13MB)

Give pre-employment information

Learn how to give pre-employment information if you've accepted a job offer.

Resources to help you give pre-employment informationHow to give pre-employment information in NHS Jobs - user guide (PDF: 1.92MB)

Respond to a contract

Learn how to respond to a contract if you're pre-employment checks are satisfactory.

Resources to help you respond to a contract

How to respond to a contract offer in NHS Jobs - user guide (PDF: 681KB)

Watch our video on how to respond to a contract offer in NHS Jobs on YouTube

​Contact and support 

If your query relates to the job vacancy you’re applying for, you will need to contact the employer directly. You can find their contact information on the right hand side of the job advert.

For help and support with using the new NHS jobs system, you can contact the NHS Jobs team by:

Telephone: 0300 330 1013
Email: nhsbsa.nhsjobs@nhsbsa.nhs.uk

We're available Monday to Friday between 8am and 6pm, Saturday between 9am and 3pm and we are closed over bank holidays.Find out about call charges