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Contact us

You can contact NHS Prescription Services online, or by phone or post.

For payments, Drug Tariff, prescription endorsement, prescription searches and sorting and submission

Online: nhsbsa.prescriptionservices@nhsbsa.nhs.uk

Telephone: 0300 330 1349

Textphone: 18001 0300 330 1349

You can write to:

Newcastle Middlebrook Wakefield
NHS Prescription Services
Bridge House
152 Pilgrim Street
Newcastle upon Tyne
NE1 6SN
NHS Prescription Services
Ridgway House
Northgate Close
Middlebrook
Horwich
Bolton
BL6 6PQ
NHS Prescription Services
4th Floor
Wakefield House
Borough Road
Wakefield
WF1 3UB

For reports and electronic systems

Online: nhsbsa.help@nhs.net

Telephone: 0191 203 5050

Textphone: 18001 0191 203 5050

You can write to:

Newcastle Middlebrook Wakefield
NHS Prescription Services
Bridge House
152 Pilgrim Street
Newcastle upon Tyne
NE1 6SN
NHS Prescription Services
Ridgway House
Northgate Close
Middlebrook
Horwich
Bolton
BL6 6PQ
NHS Prescription Services
4th Floor
Wakefield House
Borough Road
Wakefield
WF1 3UB

For entitlement to free prescriptions or prescription prepayment certificates (PPC)

Online: use our online form to send us an email or click here to buy or renew a PPC online

Telephone: 0300 330 1341

Textphone: 18001 0300 330 1341

You can write to:

Newcastle Middlebrook Wakefield
NHS Prescription Services
Bridge House
152 Pilgrim Street
Newcastle upon Tyne
NE1 6SN
NHS Prescription Services
Ridgway House
Northgate Close
Middlebrook
Horwich
Bolton
BL6 6PQ
NHS Prescription Services
4th Floor
Wakefield House
Borough Road
Wakefield
WF1 3UB

We are open Monday to Friday 8am to 6pm.