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Privacy Notice: Check if you get free NHS prescriptions

The NHS Business Services Authority is responsible for this online service.

To check if we have your details on our records, we will ask you to enter your:

  • name
  • date of birth
  • postcode

We will use the information you enter to tell you if:

  • you have a valid exemption certificate
  • your exemption certificate expires within the next month
  • your exemption certificate entitles you to free NHS prescriptions
  • your age entitles you to free NHS prescriptions

We only hold the information you enter for 30 minutes after you close your browser.

Find out more about your rights and how we process information.

Cookies

Our website places small files, known as cookies, onto your device.  Cookies measure how you use our website so we can update and improve it based on your needs. 

Find out how to manage cookies.

What cookies we use and why

Google Analytics cookie

We use Google Analytics software to collect information about how you use our website. 

Google Analytics collects information about:

  • the pages you visit and how long you spend on them
  • how you got to the service
  • what you click on when you’re using the service

You can opt out of Google Analytic tracking across all websites.

Google Analytics uses the following cookies:

Cookie name Purpose How long it stays on your device
_utma To determine the number of unique visitors to our website 2 years
_utmb To establish and continue your internet browser session on our website 30 minutes
_utmt To manage data transfer volumes 10 minutes
_utmz To determine where you came from when visiting our website 6 months
_ga To distinguish users 2 years
_gid To distinguish users 24 hours
_gat To manage data transfer volumes 10 minutes
_utmc To determine whether the user was beginning a new session/visit Until you close your browser
_utmv To store information about your visit to our webpages. This is updated every time information is sent to Google Analytics. 2 years after the last update

What this service uses

Cookie name Purpose How long it stays on your device
JSESSIONID This cookie is essential for these systems to work Until you close your browser