If you need to provide feedback or complain about primary care dental services in England or Wales the following information and links should be useful.
NHS dental services in England
If possible, in the first instance any comment or complaint about NHS dental treatment should be addressed to your dentist who will have an NHS monitored procedure for dealing with complaints.
Should this approach not be possible or not to your satisfaction, general information regarding the process for providing feedback about English NHS services is available at:
Further details and contact information about primary care services are available at:
NHS dental services in Wales
NHS organisations in Wales deal with complaints, claims and incidents within a process called “Putting Things Right”.
Further information about this process where you can raise concerns about your primary care dental service:
Private dental treatment
If you have a complaint about privately provided treatment, your practice will have an in-house complaints procedure for local resolution. If local resolution cannot be reached then you may wish to contact The Dental Complaints Service.