From 9 April 2020, two services have been put in place.
During the COVID-19 pandemic, pharmacy contractors are requested to act as ‘backstop’ for the delivery of medicines for the 1.4 million shielded patients.
If the patient does not have a family member, friend or carer who can collect medicines for them, the pharmacy team should advise the patient that a local volunteer may be able to collect their prescription on their behalf and deliver it to them.
If the patient does not have a friend, family member, carer or volunteer who can collect their prescription items, community pharmacies will have to arrange a delivery for the patient. The community pharmacy will do this by either:
- delivering the medicines themselves as part of an advanced service
- arranging with another pharmacy who will deliver the medicines
- transferring the prescription to another pharmacy which is able to dispense and deliver the medicines
During the COVID-19 pandemic, a community pharmacy home delivery service is being commissioned. Community pharmacies will deliver prescribed items to specified and eligible patients who:
- have been advised by the NHS to shield due to their medical condition and not to present at the pharmacy
- and do not have anyone who can collect their prescription on their behalf and deliver it to them
The essential and advanced services are not reflected in the published April 2020 Drug Tariff.