NHS England's local teams are responsible for monitoring the provision of Essential and Advanced Services. Arrangements for monitoring locally commissioned services may be set out in local contracts or Service Level Agreements.
NHS England local teams currently use the Community Pharmacy Assurance Framework (CPAF) to monitor pharmacy contractors’ compliance with the terms of the community pharmacy contractual framework (CPCF).
The CPAF must be completed every year as a demonstration of compliance with the Community Pharmacy Contract.
The process includes a short questionnaire consisting of 10 questions which all pharmacies are asked to complete. The information collected from this questionnaire along with other information held is used to identify if a pharmacy needs to be considered for a visit. Only if the pharmacy is to be considered for a visit will the second part of the process - the full comprehensive CPAF pre-visit questionnaire - be initiated.
Full CPAF Questionnaire 2016/17- Closed
The Full CPAF Questionnaire is now closed and reports have been made available via the Information Services Portal to those pharmacy contractors who completed the Full CPAF Questionnaire.
If you are registered for the Information Services Portal you can access your individual report here
If you haven’t registered for the Portal and you want to view the report containing your responses, please contact Information Services .
You can use a copy of the full CPAF questionnaire as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract. Please note this is a PDF version and cannot be submitted.
CPAF Screening Questionnaire 2016/17- Closed
The CPAF Screening Questionnaire closed on Sunday 3rd July 2016 and no further submissions will be accepted for this year.
You can use a copy of the 2016 questionnaire as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract. Please note this is a pdf version and cannot be submitted.
CPAF Screening Response Report 2016/17
Reports containing the 2016/17 CPAF Screening questionnaire responses are now available via the NHSBSA Information Services Portal.. These reports provide a summary of the responses submitted by your pharmacy. If you’re registered for the Information Services Portal you can access your individual summary report
If you have not registered for the Information Services Portal and wish to view the report containing your responses to the CPAF screening questionnaire then please contact Information Services
Accessing CPAF reports on the ISP