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It’s quick and easy for you to:  challenge your enquiry letter challenge your Penalty Charge Notice pay your Penalty Charge Notice All you need to do is answer a few simple questions. It should take less than 5 minutes. To pay your Penalty…

Information and guides to help you use the Electronic Staff Record. ESR best working practice guide (PDF: 122KB) For information on how to ESR works for NHS Pensions and feeds data to and from POL via the interface, refer to the Pensions section…

The ‘first stage of dental reform’ letter, published by NHS England on 19 July 2022, sets out the package of initial reforms to the NHS dental contract which sought to address the challenges associated with delivering care to higher needs patients…

Following the introduction of the administration levy on 1 April 2017 which saw the shift of funding the administration of the NHS Pension Scheme from the Department of Health to NHS employers, we changed the…

Jump to: What is eRD? First introduced in 2009, Electronic Repeat Dispensing (eRD) is a non-compulsory method of dispensing prescriptions electronically. It means that patients who regularly get the same medicine do not need to visit their GP…

The NHS Business Services Authority is responsible for this service. Why we process your information We will use the information you give in this application to: manage your payment for your prescription prepayment certificate help plan and…

Tax Credit payments made by HMRC ended on 5 April 2025 People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…

This pilot service follows on from the Smoking Cessation Transfer of Care pilots and the introduction of the NHS Smoking Cessation Service (SCS) into the Community Pharmacy Contractual Framework (CPCF). This pilot service will test a referral…

We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Wednesday 4 January 2023.   Requests for disclosure information should be received by NHS Pensions between 4 January 2023 and 28 February 2023 to…

How we calculate your estimated NHS pension. Officer pension statement We estimate your NHS pension based on your employer's last update of your records. We do this using your: NHS Pension Scheme membership pensionable pay The figure…