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Why you might not be able to see a statement
These are reasons you might not be able to see a statement:You cannot view your NHS pension informationYour NHS Pension information might not be available because:you are not a member of the NHS Pension Schemeyou’re a new member of the NHS…
2025/26 seasonal flu vaccine reimbursement
Similar to last year’s flu season, 2025/26 flu reimbursement claims are expected to be reviewed. This means you might get asked to submit information to support your reimbursement claims.
Throughout the flu season you should keep records of the…
Freedom of Information
Requesting information from NHSBSA
There are several ways to request information from us.
The Freedom of Information Act (FOI) gives you the right to ask for information held by a public authority. Anyone can ask for this information, and we’ll…
If you cannot apply online for the NHS Low Income Scheme
If we have told you that you cannot apply online, you need to complete an application for help with health costs (HC1 form) and post it back to us.Evidence to support your applicationYou must include proof of your income with your HC1 application…
Getting an estimate of your pension
We provide active and deferred members with an Annual Benefit Statement (ABS). They’re also known as Total Reward Statements (TRS) and can be accessed via Electronic Staff Record (ESR).What you get from our statementsThe service…
The NHS Cost Claim Back Scheme
The government has announced new forecasted deadlines for Remediable Service StatementsThis announcement sets out deadlines for when NHS Pensions will send Remediable Service Statements (RSS) to members affected by the Public Service Pensions…
Accessibility statement for Catalyst
This accessibility statement applies to Catalyst. It is an online application which allows users to access prescribing data.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use…
Useful information for pensioners
P60s and Advice of PaymentsP60s and Advice of Payments (AOPs) will typically arrive by the end of May. These will be sent in batches with the 2026 Pensioner Newsletter.Only contact us if you have not received your pack by 1 June 2026.Jump to:…
NHS Jobs integration and benefits
Jump to: NHS Jobs integrationNHS Jobs offers multiple ways to integrate with third party services, to both streamline recruitment and expand the reach of your job adverts.Benefits of integration for employersWe fully integrate with Electronic…
How to avoid refer backs
We have noticed a rise in items being referred back to contractors for the reason ‘The order/endorsement is incomplete. The presentation must be present.’ The reason code for this is RB2B and is most common with handwritten prescriptions.
If you…