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FP57 receipt and refund claim form updates
Following the introduction of the Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC), the FP57 receipt and refund claim form has been updated.
The prescription charges section has been updated. This lets the pharmacy teams…
Antimicrobial stewardship
Antimicrobial stewardship dashboardThe Antimicrobial Stewardship dashboard was launched in 2015 in order to support the UK 5-year antimicrobial resistance strategy that was in place between 2013 and 2018.As part of that strategy, and following the O…
Travel to receive NHS treatment
Certain groups can claim help with the cost of travel to receive NHS care in England if they:are referred by a doctor (GP or hospital doctor), ophthalmic practitioner or dentistmake an extra journey to go to hospital or another place to receive NHS…
NHSBSA Board Terms of Reference and Matters Reserved to the Board incorporating Standing Orders
These were agreed and approved by the NHSBSA Board on 14 May 2026. They are due for review in May 2027.1. Role and duties of the Board1.1 The Board is the overall governing body of the NHS Business Services Authority (NHSBSA).1.2 Board members must…
Governance framework
We use a corporate governance framework to link its governance arrangements. It’s reviewed as required by our Board at least once each year. Department of Health and Social CareOur statutory instrumentsSI 2005 No. 2414 (PDF: 24KB…
Universal Credit: Help your patients avoid costly mistakes
The NHS Business Services Authority is responsible for verifying claims for free NHS prescriptions and dental treatment. If a patient can’t prove their entitlement, they are required to pay a penalty charge of up to £100 – as well as the original…
Controlled Drugs monitoring reports
Access for registered users via ePACT2.
CD Requisitions
This report:
is available to registered users of the ePACT2 only
provides information on all requisitions within ICB
is shown at ICB level, and can be filtered on NHS or…
Endorsing correctly in EPS: actual medicinal product pack
We have received a number of enquiries from contractors who have endorsed an incorrect product and pack size, leading to referred backs and delays in payment.
When dispensing a drug not listed in Part VIII of the Drug Tariff, you must endorse…
Annual allowance information deadline
Employers are required in legislation to provide information to NHS Pensions which enables Pension Savings Statements to be provided to members. This statement informs members whether they have exceeded the Annual Allowance limit in the NHS Pension…
Lawful basis for processing
We are required by law to process your information. You can view the lawful basis for each of our services.
Our legal basis for processing under the UK General Data Protection Regulation (UK GDPR) for each service set out on this page is…