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Contact NHS Prescription Services
You can contact us online, or by phone or post.
We are open Monday to Friday from 8am to 6pm.
For payments, Drug Tariff, prescription endorsement, prescription searches and sorting and submission
You can contact us by:
Webform: https://faq.…
Reimbursement price changes
The Department of Health and Social Care has confirmed that the reimbursement price for the following products has been redetermined for August 2024 prescriptions. This is to reflect an increase in the NHS list price.
Product…
Information Services Portal (ISP) reports migrating to ePACT2
NHSBSA Information Services is undergoing a major technology overhaul. Our legacy mainframe system, which feeds a number of reports currently reported through Information Services Portal (ISP) will be decommissioned by January 2019.
This means…
NHS Discharge Medicines Service
The NHS Discharge Medicines Service (NHS DMS) is a new essential service for community pharmacy contractors. As an essential service, it must be provided by all community pharmacy contractors.
The service has been established to:
ensure…
2023/24 seasonal flu vaccine reimbursement
As with previous flu seasons, 2023/24 flu reimbursement claims are expected to be reviewed. This means you might get asked to submit information to support your reimbursement claims.
Throughout the flu season you should keep records of the vaccines…
How we process prescriptions
We use high speed scanners and intelligent character recognition software to read the information we need to pay you, including:
quantity
strength
presentation
patient exemption information
We reimburse and remunerate contractors in line…
New ePACT - update
The NHS Business Services Authority (NHSBSA) provides NHS stakeholders with prescribing volume, trend and cost analyses derived from our systems used to calculate and make payment to dispensing contractors. We provide this information through two…
Introduction of NHS Community Pharmacy Hypertension Case-Finding Advanced Service and Updates to the Community Pharmacy Covid-19 Lateral Flow Device Distribution Service
This is an announcement on behalf of the Department of Health and Social Care.
NHS Community Pharmacy Hypertension Case-Finding Advanced Service
New Secretary of State Directions 7BG and 7BH of the 2013 Direction (PDF: 212KB) published today, 30 …
Endorsement guidance
Your endorsement of NHS prescriptions plays a vital role in making sure we have the correct information for reimbursement and remuneration.
Electronic Prescription Service Guidance for Endorsement (PDF: 526KB)
NCSO endorsements
No NCSO…
Reimbursement price changes for October - November 2024
This article has been published on behalf of the Department of Health and Social Care (DHSC).
DHSC has confirmed that the reimbursement prices for the following products have been redetermined, in the months as set out in the table, to reflect an…