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Vaccine Damage Payment Scheme

Claim for a Vaccine Damage Payment

To make a claim, download and complete the Vaccine Damage Payment claim form (PDF: 272KB).

Complete the form and send it to us at the postal address or email address printed on the form.

This claim form may not be suitable for users of assistive technology. To request this in a more accessible format, email us at

What is the Vaccine Damage Payment Scheme (VDPS)?

The Vaccine Damage Payment Scheme (VDPS) is not a compensation scheme. It does not prejudice the right of the disabled person to pursue a claim for damages through the courts.   

The VDPS provides a one-off, tax-free payment to successful applicants where, on very rare occasions, vaccination has caused severe disablement.  
The average non-COVID-19 related claim takes around 6 months to investigate and process from the date we receive a claimant’s application form and request their medical records.

This timeframe can vary from case to case and we aim to progress claims as quickly as possible.  

More information about VDPS

Visit the Vaccine Damage Payment page on the website for more information and to:

  • find out more information about the scheme
  • check if you're eligible to make a claim
  • find out what to do if you disagree with a decision about your claim

Other help you can get from the government

You might be able to:

Contact us

If you need help with the Vaccine Damage Payment Scheme, contact us by:

Phone: 0300 330 0013

We're open Monday to Friday, 8am to 4:30pm.

Opening hours from Monday 30 May until Monday 6 June

Monday 30 May: 8am to 4:30pm
Tuesday 31 May: 8am to 4:30pm
Wednesday 1 June: 8am to 4:30pm
Thursday 2 June: Closed
Friday 3 June: Closed
Saturday 4 June: Closed
Sunday 5 June: Closed
Monday 6 June: 8am to 4:30pm

You can also write to us at:
NHS Business Services Authority
Vaccine Damage Payment Scheme 
Unit 5
Greenfinch Way
Newburn Industrial Estate
NE15 8NX

Privacy notice

The VDPS privacy notice explains how the Department of Health and Social Care and the NHS Business Services Authority securely store data of those claiming a vaccine damage payment. 

The data is used to process a claim and support the administration of the Vaccine Damage Payment Scheme.