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Content Designer

You’ll help to create digital products and services that people prefer to use over other options. Words play a big part in that. You’ll draft content to make sure it meets the needs of our users.


You’ll need to:

  • understand the design process focused around the user
  • identify and articulate user needs
  • decide, write, edit and publish accurate digital content
  • write needs of users as clearly, simply and efficiently as possible
  • use plain simple English, optimised for web/mobile device/social media and in line to Government Digital Service (GDS) design standards
  • use clear, clean, concise content
  • take complex language and processes and make them simple to understand
  • make informed decisions of best way to present complex information to users
  • understand results of user testing and iterate this into content
  • identify ways to improve content to iteratively improve the product
  • make sure our user journey is the best it can be and meets all the user needs

How to apply

You can apply by sending your CV to before 6pm on 31 January 2019.