Contact Help with Health Costs

 

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For more information on:

 

NHS Low Income Scheme

  • Telephone: 0300 330 1343 or 0191 279 0565
  • Email us

Prescription prepayment certificate (PPC)

  • Telephone: 0300 330 1341 or 0191 279 0563
  • Email us

You can also buy or renew a PPC online

Medical and maternity exemption certificates

  • Telephone: 0300 330 1341 or 0191 279 0563
  • Email us

NHS Tax Credit Exemption Certificate

  • Telephone: 0300 330 1347 or 0191 279 0567
  • Email us

European Health Insurance Card (EHIC)

  • Telephone: 0300 330 1350 or 0191 279 0575 (from within the UK)
  • Telephone: +44 191 279 0575 (from outside UK)
  • Email us

Textphone

If you are deaf, or hard of hearing, and you have a textphone (sometimes called a minicom) you can contact us using the Text Relay service.  Dial 18001 then the appropriate full phone number.

Note: The NHS Business Services Authority does not consider email to be a secure method for communicating, as it is possible for information to be intercepted and read by third parties during transit. Therefore, if you do correspond with us by email, we will take this to mean that you understand and accept this risk.