Online Payments

Thank you for choosing to make your payment to the NHS Business Services Authority online. 

This service is for Student Services and Pensions Finance customers only. If you have received a Penalty Charge Notice relating to a claim for free prescriptions, please click here to make your payment.

Please have your invoice to hand and complete the details after clicking on the link below.

Make online payment

Please note, the online payment system only supports Internet Explorer 7 (or later) or Firefox. You may encounter problems using other browsers.

If you choose to cancel your payment, you can do this at any time by selecting the 'Cancel' button. This will take you back to the NHS Business Services Authority home page and all the details you have entered will be deleted.

If you share your PC, or if you are using it in a library or internet café, you should completely disconnect from the website to ensure that your card details remain secure when you have finished making your payment. Should you have any problems or queries regarding the secure online payments system contact the NHS Business Services Authority (see below).

It's your responsibility to ensure that the computer you use to make the payment is secure.

Contact information for Student Services, Finance and Pensions Finance customers only:

Telephone: 0191 244 6957
Office Hours: 09:00 - 17:00 Monday to Friday

Contact information for penalty charge notices:

Prescription Exemption Checking Service (PECS):
Telephone: 0300 330 9291
email: click here to email us

Dental Exemption Checking Service:

email: click here to email us; or 
If the reference from your letter starts with a number 5:
Telephone: 0300 330 1293
If your reference from your letter starts with 'BECS-DR'
Telephone: 0300 330 1368