Background
NHS England and delegated Integrated Care Boards (ICBs) monitor:
- the provision of essential and advanced services
- pharmacy contractors’ compliance, using the CPAF with the terms of the community pharmacy contractual framework (CPCF)
Arrangements for monitoring locally commissioned services may be set out in local contracts or service level agreements.
The process
Pharmacies must complete the CPAF every year. This is a demonstration of compliance with the community pharmacy contract.
The process includes a short questionnaire, consisting of 10 questions. Information collected from this questionnaire helps to identify whether a pharmacy needs visiting.
If a pharmacy is considered for a visit, the full, comprehensive CPAF pre-visit questionnaire will be initiated. This is the second part of the process.
Please contact [email protected] with any queries regarding CPAF.
Full CPAF questionnaire 2025 to 2026 - Closed
The CPAF full questionnaire is now closed.
The CPAF full questionnaire was available to complete from Wednesday 1 October 2025 until 11:59pm on Friday 31 October 2025.
Community pharmacies in England were asked to complete a screening questionnaire in July 2025 as part of the CPAF process.
The results of the questionnaire and other information have been used by NHS England ICBs. This was to identify which pharmacies should be:
- Considered for a contract monitoring visit
- asked to complete the full CPAF questionnaire
The CPAF questionnaire (PDF: 484KB) can be used:
- as a training tool
- to allow continuous monitoring of compliance against the community pharmacy contract.
This is a PDF version and cannot be submitted.
CPAF screening questionnaire 2025 to 2026 – Closed
The CPAF screening questionnaire opened on Tuesday 1 July 2025 and was available to complete in the MYS portal until 11:59pm on Thursday 31 July 2025. It is now closed, and no further submissions will be accepted.
Community pharmacies in England were asked to complete a screening questionnaire as part of the CPAF process.
The results of the questionnaire and other information have been used by NHS England ICBs to identify which pharmacies should be:
- considered for a contract monitoring visit
- asked to complete the full CPAF questionnaire
You can use this example CPAF questionnaire (PDF: 256 KB):
- as a training tool
- to allow continuous monitoring of compliance against the community pharmacy contract
This is a PDF version and cannot be submitted
Full CPAF questionnaire 2024 to 2025 - Closed
The CPAF full questionnaire is now closed.
The CPAF full questionnaire was available to complete from Tuesday 1 October 2024 until 11:59pm on Thursday 31 October 2024.
Community pharmacies in England were asked to complete a screening questionnaire in July 2024 as part of the CPAF process.
The results of the questionnaire and other information have been used by NHS England ICBs. This was to identify which pharmacies should be:
- considered for a contract monitoring visit
- asked to complete the full CPAF questionnaire
The CPAF questionnaire (PDF: 631KB) can be used:
- as a training tool
- to allow continuous monitoring of compliance against the community pharmacy contract
This is a PDF version and cannot be submitted.
Full CPAF questionnaire 2023 to 2024 - Closed
The CPAF full questionnaire is now closed.
The CPAF full questionnaire was available to complete from Monday 6 November 2023 until 11:59pm on Saturday 2 December 2023.
Community pharmacies in England were asked to complete a screening questionnaire in July 2023 as part of the CPAF process.
The results of the questionnaire and other information have been used by NHS England ICBs. This was to identify which pharmacies should be:
- considered for a contract monitoring visit.
- asked to complete the full CPAF questionnaire.
The CPAF questionnaire (PDF: 296KB) can be used:
- as a training tool
- to allow continuous monitoring of compliance against the community pharmacy contract.
This is a PDF version and cannot be submitted.
Full CPAF questionnaire 2022 to 2023 - Closed
The CPAF full questionnaire is now closed.
The CPAF full questionnaire was available to complete from Monday 7 November 2022 until 11:59pm on Sunday 4 December 2022.
Community pharmacies in England were asked to complete a screening questionnaire in July and August 2022 as part of the CPAF process.
The results of the questionnaire and other information have been used by NHS England ICBs. This was to identify which pharmacies should be:
- considered for a contract monitoring visit
- asked to complete the full CPAF questionnaire
The CPAF questionnaire (PDF: 370KB) can be used:
- as a training tool
- to allow continuous monitoring of compliance against the community pharmacy contract.
This is a PDF version and cannot be submitted.
Full CPAF questionnaire 2021 to 2022 - Closed
The CPAF full questionnaire is now closed.
Community pharmacies in England were asked to complete a screening questionnaire in July 2021 as part of the CPAF process.
The results of the questionnaire and other information have been used by NHS England STPs. This was to identify which pharmacies should be:
- considered for a contract monitoring visit
- asked to complete the full CPAF questionnaire
The CPAF questionnaire can be used:
- as a training tool
- to allow continuous monitoring of compliance against the community pharmacy contract.
CPAF questionnaire (ZIP file: 19.9MB)
This ZIP file includes the CPAF questionnaire (PDF: 19.9MB).
This is a PDF version and cannot be submitted.
You can find details of older questionnaires on our Historical CPAF questionnaire page.
Accessing CPAF reports on the ISP
We have a quick start guide to accessing and downloading CPAF reports via the Information Services Portal (Word: 354KB) available.
