Our systems, including Pensions Online, will be unavailable between 3pm on Friday 24 July 2026 and 9am on Monday 3 August 2026
This is due to an essential upgrade.
Support from NHS Pensions will be limited during this time and we will only be able to assist with general queries.
You will not be able to access your pension information, statements, or use any features in My NHS Pension during this time. You should download or save any information you may need before 24 July.
In the member hub you'll find everything you need to know about being a member of the NHS Pension Scheme. You can read the 1995-2008 Member Guide (PDF: 5.13MB) and the 2015 Member Guide (PDF: 2.64MB) for more information.
If you work for the NHS and you are not in the Scheme, you can find out how to join.
If your circumstances change
Changes in your circumstances can affect your pension.
Find out what to do if you:
- leave or take a break from the Scheme
- are going through a divorce or dissolving a civil partnership
- nominate someone to receive your pension benefits if you die
- apply to receive bereavement benefits
- change your personal details
Your pension
Find out about:
- contributions to your pension based on your pensionable pay
- transferring a previous pension into the scheme
- increasing your pension
You can also read more about pensionable pay (Word: 203KB).
For information on the Public Service Pension Remedy, or McCloud, visit our dedicated web hub.
Tax
Learn about:
- Annual Allowance limits
- Lifetime Allowance amount
For information on the Public Service Pension Remedy, or McCloud, visit our dedicated web hub.
Preparing for retirement
You can:
- find out about options for flexible retirement
- apply for partial retirement
- get an estimate of your pension
- find out how to apply for your pension
Keep your details up to date
Tell us if your address or personal details change so we can keep our records up to date.
If we cannot contact you, we may use a third-party service to check the address held on your credit history record for an up to date address.
This will leave a soft trace which you can see on your credit report. It does not affect your credit rating.
We regularly carry out research to understand how we can improve the NHS Pensions service
If you'd like to find out more about taking part, read our NHS Pensions Research Panel sign-up form