Medical exemption certificate application process

Click here to find out how to apply.

GP practices should send completed application forms to our office, using pre-paid envelope PPAEXENV, at:


NHS Help With Health Costs
Medical Exemption
Bridge House
152 Pilgrim Street
Newcastle Upon Tyne

We aim to process applications within three working days of receiving them. Certificates are valid for five years, starting one month before the date on which the application is received.


If you have to pay for any prescriptions before your certificate arrives you may be able to claim a refund.  Ask your pharmacist at the time you pay for an FP57 receipt and refund claim form. You can't get one later.


If you have a medical condition which may entitle you to a medical exemption certificate, you must also inform the Drivers Medical Group of the Driver and Vehicle Licensing Agency of your condition, as it may affect your fitness to drive.