Members Hub


2015 Scheme

On 1 April 2015 a new NHS Pension Scheme was introduced which covers all transitioning and new NHS employees. Some members are entitled to remain in the 1995 or 2008 Sections until retirement through the Scheme’s Protection arrangements. The content of this website is being updated in stages to reflect these changes. More information about the 2015 Scheme arrangements can be found here.

Welcome to the members section of the NHS Pension Scheme website.

This section covers every type of NHS worker across both Sections of the Scheme. It explains all the different areas and features of the Scheme along with useful links to help you find your way around.

Are you an active member of the NHS Pension Scheme?

If you are an active member, we would like you to take part in our survey by clicking here to give us your views on the service you have received from NHS Pensions. By completing the survey you will help us understand what we do well and how we can improve our services.

If you have any queries about this survey or problems in completing it, please contact us at


NHS Pension Scheme videos - We have a number of informative videos available to help you understand the NHS Pension Scheme and its benefits.  
Member Identifier - This tool will ask you a few questions to help you determine what type of member you are.  
 Which member type am I? - Watch this video to find out what type of member you are.  
Member character key - We are introducing some new characters to help you identify the information relevant to the type of member you are.  
Information and support infographic - This sets out all the help and support we currently provide for you.  
How to update your address - This explains how to update your address depending on the type of member you are. You may need to complete the 'Change of address' (COA1) form.  
1995/2008 Scheme Guide  
2015 Scheme Guide    
Jargon Buster - You can use this to look up some of the terminology we use.  

Members Charter - details a list of our core service standards.


Pension Scheme forms - You can download a copy of our forms in this section.