Please note: Pensions Online will be unavailable from 7pm on Friday 19 February until 7am on Monday 22 February. We apologise for any inconvenience this may cause.
Pensions Online Estimate Calendar Length Service more than 40 years
You will need to refer any cases to NHS Pensions, where an estimate has been processed on Pensions Online and the calendar length service exceeds 40 years and above. Please e-mail the members name and SD number to firstname.lastname@example.org with the heading Maximum service. It is important that you do not issue the estimate to the member until NHS Pensions has confirmed that it is ok to do so.
New functionality on POL
New notifications have been launched in POL recently where NHS Pensions have been notified on the leaver form, through the reason for leaving, that a member has died in service (Exit code quoted = 14).
Previously our systems would identify members who had terminated employment with this particular reason for leaving and issue a letter manually to the employer requesting submission of the Death Benefit application forms.
The new process will automatically identify members and make sure there is no Death Benefit processing currently underway. Where the conditions are met, an electronic communication to the employer to chase up the submission of the Death Benefit application forms will be produced. The process will identify members of the 1995/2008 and 2015 Schemes including transitional members.
For employers with access to POL this will be issued as a Notification and will be visible to you on External POL. For employers who do not have access to POL a paper letter will be issued. The letter is also copied to the member’s record.
The new notifications on POL can be found in the main menu under the Notifications tab “Death in Service Notifications”. The system will allow you to both view and delete the notifications.
Pensions Online (POL) is an online tool based on the internal NHS Network (N3) which gives employers the facility to update and amend member’s records.
Appendix to be included with all estimate requests where the member exceeds £312,500 after lump sum commutation.
Key differences to Pensions Online (POL) e-forms from 7 April 2015
Employer query log - Updated 26 January 2016
Pensions Online Administration Guides
01.What is Pensions Online
02.Frequently Asked Questions
07.Administer Employer Access
09.Automated Forms Overview
10.Automated SD55E/Constructed Values SD55E
11.ESR Mid-Year Contribution Rate Changes
12.ESR Changes to Standard Hours
14.Joiner Forms Overview
15.SS10 Joiner Form
16.SS10GP Joiner Form
17.SS14 Joiner Form
18.SD55 – Annual Update
19.SD55 - Terminating a Period of Employment
20.SD55 - Protected Leaver
21.SD55G – Change of Personal Details
22.SD55E – Amending Contributions & Pay
24.Changes to Whole Time (WT) or Part Time (PT)
27.AW8 (updated June 2014)
28.Form RF12 – Application for a refund of contributions
29.TPP (no longer relevant)
30.Agenda for Change
31.GP1 (GP Practices only)
37.View Employer Contacts
38.Check Member Choice Status
40. Greenbury Guide
41. Age Estimates Benefits Statement (AEBS) Employer Training Guide
42. Delete an employment
43. Open and rewind an employment