NHS employers can contact NHS Pensions by phone, email or post.
Pensions Online (POL)
NHS Pension Scheme Finance
For queries relating to NHS Pension Scheme Finance, contact Pensions Finance by:
You can write to:
PO Box 2269
All handwritten envelopes will require the postage to be paid. Royal Mail will not accept:
- handwritten freepost envelopes
- pre-paid envelopes where the address has been changed
You can order copies of the retirement benefits claim form (AW8), consideration of entitlement to ill health retirement benefits form (AW33E) and application for a refund of pension contributions form (RF12) through our online ordering portal.
If you have access to the Primary Care Support England (PCSE) portal, you can order these forms without completing the following registration.