We provide information about your NHS pension in a variety of ways.
- copies of information from your records
- newsletters for members and pensioners
- an NHS employer directory
- details for independent financial advice
Your pension records
If you would like an extra copy of information we’ve sent to you, there will be a charge.
Details and instructions are in the copies request form (Word: 97.5KB).
We produce newsletters for members and pensioners.
You can keep up to date with the latest news by subscribing to the quarterly member newsletter.
Sign up by completing our online member newsletter subscription form.
To help us evaluate our services, we may contact you from time to time to invite you to share your views. Your details will not be shared with any third parties.
If you need to contact your current or previous employer, you may be able to find their contact details using our employer directory.
Independent financial advice
NHS Pensions and Pensions Officers cannot give you financial advice.
You should seek independent financial advice about the best pension arrangements for you.
Types of advisers
All financial advisers have to decide whether to be ‘independent’ or ‘restricted’.
An independent financial adviser can offer a range of financial services and products.
A restricted financial adviser can only offer products from one company or a selection of companies.
Before you ask for advice, make sure you know which type of adviser you’re dealing with. Most advisers charge for their advice.
Check the adviser you've chosen
Check whether the Financial Conduct Authority authorises your chosen adviser/company.
Financial Conduct Authority
25 The North Colonnade
Telephone: 0845 606 1234
You can find useful information from the following organisations.
NHS Pension Board
They provide scrutiny and assurance of the administration of NHS Pensions Scheme. You can visit the NHS Pension Board website.
The Money Advice Service
This is a free independent service set up by the Government to help you manage your money better.
It gives clear, unbiased advice to help you make informed choices about your finances.
A tool on the Money Advice Service website helps you give your finances a health check.
Gov.uk is the UK government’s digital service for people in England and Wales.
It delivers information and advice about public services, all in one place.
This includes information about money, tax, benefits, pensions and retirement planning.
The Pensions Regulator
The Pensions Regulator is the UK regulator for work-based pension schemes.
Financial Conduct Authority (FCA)
The Financial Conduct Authority (FCA) is an independent body regulating the financial services industry in the UK.
They work across the UK financial industry to ensure:
- financial stability
- consumer protection
- reduction of financial crime
The Pensions Advisory Service (TPAS)
The Pensions Advisory Service can provide information and guidance concerning your pension arrangements.
Telephone: 0300 123 1047
The Pensions Ombudsman
If you have a complaint or dispute with your pension provider concerning your workplace or personal pension arrangements you should contact The Pensions Ombudsman by:
Writing to us:
The Pensions Ombudsman
10 South Colonnade
Telephone: 0800 917 4487