Depending on your circumstances, you’ll receive either a Total Reward Statement (TRS) or an Annual Benefit Statement (ABS) each year.
To find out more about Total Reward Statements, Annual Benefit Statements and which one you'll receive, visit What type of statement you’ll get.
Statements are updated annually. The latest update took place in August 2023.
We recommend downloading and saving a copy of your statement for your own records.
If your employer uses Electronic Staff Record (ESR)
You can use this to access your statement.
What ESR is
The Electronic Staff Record (ESR) is an integrated HR and payroll system for NHS organisations in England and Wales.
ESR allows NHS employees to view and maintain their personal information and develop their professional knowledge.
If you receive your payslips via ESR, then you should also be able to access your Total Reward Statement, if available, via ESR. Not all NHS employers offer access to ESR, ask your employer if you would like more information.
You can get help with accessing your statement via ESR or contact your local ESR administrator for help.
Information for non-ESR users (previous access via Gov.UK Verify)
If you do not have access to ESR and are actively contributing to the NHS Pension Scheme, you should have received a letter in August 2023 to provide you with your registration information for our new digital platform, My NHS Pension.
If you've accessed your statement in the last 12 months via Gov.UK Verify you should have already received a letter asking you to register for My NHS Pension. GOV.UK Verify closed on 30 March 2023.
If you have not received your letter, or you're a deferred member without access to ESR, use our 'Contact Us' form and select the service 'My NHS Pension Registration'.
If you require technical support for My NHS Pension, use our 'Contact Us' form and select the service 'My NHS Pension Portal Support'.
Alternatively, you can email us at: firstname.lastname@example.org
If you've already contacted us to request a copy of your statement and you're a non-ESR user, we'll be in touch soon to invite you to register for My NHS Pension.
Further information on accessing your statements
For additional information on accessing your statements and why a statement may not be available to you, visit Why you might not be able to see a statement.
Your employer will let you know when a new statement becomes available.
You can also find out by: