My NHS Pension

My NHS Pension will be unavailable on Saturday 12 July from 7am until 2pm

This is due to planned maintenance.

My NHS Pension lets you manage your NHS pension online. You can register for the service if you:

currently pay into the NHS Pension Scheme
have paid into the NHS Pension Scheme in the past but you no longer do so – for example, if you no longer work for the NHS or you’ve chosen to opt out
are getting NHS pension benefits

You cannot currently use My NHS Pension if you’re:

a child dependant (opens in a new tab) of a member who has died
acting on a member’s behalf, even if you have Power of Attorney

Sign in or register for My NHS Pension

When you sign in, you’ll need your username, password and a unique 2 factor authentication (2FA) code that you can choose to have sent by text message or through an app.

If you're registering for the first time, you'll need to enter your:

National Insurance number
8 digit membership number (opens in a new tab) – you can find this on your Total Reward Statement (TRS), any letters from us that are personal to you, or your payslip if you use Electronic Staff Record (ESR)
2 unique registration codes – you can find these on any emails we’ve sent you with information about registering for My NHS Pension, or by contacting us

Setting your username and password

When you register, we’ll ask you to create a unique username and password.

Your password must:

be at least 12 characters long
include at least one uppercase letter
include at least one lowercase letter

You cannot include numbers or special characters in your password.

Setting up 2 factor authentication (2FA)

2 factor authentication (2FA) protects your My NHS Pension account by asking for a unique security code each time you sign in.

We’ll ask you to set up 2FA when you create your account and you can choose to get your security codes:

sent by text message
using an authenticator – you’ll need to choose an authenticator app to download to your phone and this will create a code for you

Recovering your account

If you lose access to your 2FA device, you can recover your My NHS Pension account by entering a unique recovery code.

When you register, you’ll get 10 recovery codes. You should make a copy of these and keep them safe. Each code can only be used once.

If you forget your sign in details

When you create your account, we’ll ask you to choose and answer 3 security questions. When you answer these, do not include punctuation or special characters.

If you forget your sign in details, you can regain access to your account by answering your security questions.

Features of My NHS Pension

The features that are available to you in My NHS Pension depend on what type of member you are.

If you have not claimed any of your NHS pension benefits yet, you can:

access your Annual Benefit Statement (ABS)
check your personal details
access your earnings history and employment history
add or change your contact details
add, change or delete your nominations

If you’re currently getting NHS pension benefits, you can:

access details of your pension benefits
check your personal details
access your monthly payslips and P60s
add or change your contact details
update your bank details
add, change or delete your nominations

Making a nomination

Making a nomination (opens in a new tab) gives you a choice about what happens to your NHS Pension benefits after you die.

You can view, add, change or delete your nominations in My NHS Pension. To do this, you should:

select Manage your pension from the main menu
then select Nominations

Your nominations are not currently displayed on your Annual Benefit Statement (ABS) in My NHS Pension.

Contact us

If you need any support with registering or using My NHS Pension, you can contact us by using our online form.

When you fill in the ‘Query’ section on the form, you should select:

My NHS Pension Registration Support if you’re registering for the first time
My NHS Pension Portal Support for general queries

You can also contact us by:

email: nhsbsa.mynhspension@nhsbsa.nhs.uk
telephone: 0300 330 1346

Our phone lines are open Monday to Friday, 8am to 6pm.

Find out more about call charges (opens in a new tab).

If you have any questions about your employment or the pension data held in My NHS Pension, you should contact your employer or visit the Membership of the NHS Pension Scheme page for more information.