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NHS Pensions Finance

Contribution rates and payment schedule

2018/19 Payment schedule for NHS Pension Scheme contributions (PDF: 77KB)

From 1 April 2017 employers pay 14.38% (14.3% employer contributions plus 0.08% administration levy).

Details of the employer contributions can be found on the cost of being in the Scheme page on the member hub.

Payment of contributions and invoices

NHS Pension contributions must reach our bank account by the 19th of the month following that in which they were deducted.

Where the 19th falls on a weekend (for example, a bank holiday), they must be paid by the last working day prior to the 19th.

From April 2014, any contributions paid late are subject to charges. These are currently £75 admin plus interest calculated on the number of days late.

With effect from Monday 18 January 2016, new banking arrangements with the Government Banking Service (GBS) were put into place. This requires us to transition from Citibank to the Royal Bank of Scotland Group.

The amended details are outlined in the information we have available:

Payment of contributions by bank transfer or similar electronic transaction (PDF: 101KB)

Payment of invoices (PDF: 143KB)  What should I do if I have paid the incorrect amount of contributions to NHS Pensions?


Setting up a Direct Debit Mandate (DDM)

In order to submit contribution figures using Pensions Online (POL) or 'make contribution payments to the NHS Pension Scheme' (MCP), you must first complete a Direct Debit mandate to enable NHS Pensions to collect the amounts submitted. Without the required mandate NHS Pensions will not be able to complete the collection process.

To request a Direct Debit Mandate, contact us by email:

When you receive the mandate from Finance

  1. Print out the mandate, complete the information required and sign it. The signature must be an authorised signatory recognised by your bank.
  2. The mandate should then be scanned and emailed to or if you are not able to email, it can be posted to the address shown on the mandate
  3. We'll process the mandate so the new instruction can be set up with your bank
  4. Once set up, the instruction will give the NHS Pension Scheme permission to collect the funds from the designated bank account
  5. Allow 8 to 10 working days for your bank to set up the mandate instruction before you submit contribution collection information

2018/19 Annual Contributions Assurance exercise

Main NHS Organisations:


Assurance Cover Letter 2018/19 (PDF: 227KB)


For completion by Trusts, Foundation Trusts, Clinical Commissioning Groups, Arms Length Bodies and Direction Bodies that have not completed a return in this financial year:


Staff Assurance Statement (Excel: 534KB)


For completion by local health boards for GP contributions:


GP Assurance Statement (Excel: 530KB)


All CCGs are required to complete an Assurance Statement for staff contributions. However, Delegated CCGs are not required to submit an Assurance Statement for GP contributions as a separate process has been agreed with NHS England who will manage and collate the information prior to submission to NHS Pensions..


Information can be found on NHS England’s SharePoint guidance library.


Welsh organisations who remit both staff and GP contributions to the NHS Pension Scheme should complete two statements, covering staff and GP payments separately.

VAT treatment of charges from NHS Pension Scheme

We issue annual invoices in arrears for administration charges of the NHS Pension Scheme.

We issued invoices in June 2018 for the year ending 31 March 2018. We expect a similar timetable to be in place in 2019. It is not practical to issue monthly VAT invoices.

We will send invoices to organisations we expect will be able to reclaim VAT. For NHS organisations, this will be under heading 17 of the HM Treasury Contracting out Direction (Departmental staff records and payroll systems including administration and payment of pensions).

These invoices reflect amounts already paid. No further payment is required.

Email if you have not received an invoice and need one, or if you have any questions.

Pensions Finance contact details

There are different email addresses depending on your query. Make sure you send your query to the correct address.

Pensions Financial Services

Employer enquiries (excluding GP Practices)

Contact us regarding:

  • contribution enquiries (for example, payment set up or adjustments)
  • bank details
  • refund requests for incorrectly submitted contributions
  • account or employer closures

You can contact us by email:

GP Practice enquiries

Contact us regarding:

  • contribution enquiries (for example, payment set up or adjustments)
  • bank details
  • refund requests for incorrectly submitted contributions
  • account or employer closures

You can contact us by email:

Contribution Remittances (EA and GP Practices)

Contact us regarding remittance paperwork for contribution payments, by email:

You may be contacted regarding contribution non-payment queries by:

Enquiries regarding scheme administration and interest charges for late or non-payment of pension contributions

You can contact us by:
Telephone: 0191 244 6957

Pensions Financial Reporting, Assurance and Reconciliation

Contact us regarding:

  • Scheme accounts and financial reporting
  • Annual Contribution Assurance Statement exercise
  • Ill-health Statistics
  • Administration Levy – VAT notification
  • Independent Provider annual certification
  • New Fair Deal annual certification 

You can contact us by email: