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NHS Pensions Finance

Make contribution payments (MCP) service is now available

You may have received an email about the MCP service. This service is now available to access.
We've also updated this page with useful information on MCP.

Contribution rates and payment schedule

2018 to 2019 payment schedule for NHS Pension Scheme contributions (PDF: 112KB)2019 to 2020 payment schedule for NHS Pension Scheme contributions (PDF: 111KB)

From 1 April 2017 employers pay 14.38% (14.3% employer contributions plus 0.08% administration levy).

Details of the employer contributions can be found on the cost of being in the Scheme page on the member hub.
 

Making contribution payments to the scheme

Payment of contributions and invoices

NHS Pension contributions must reach our bank account by the 19th of the month following that in which they were deducted.

Where the 19th falls on a weekend (for example, a bank holiday), these charges must be paid by the last working day prior to the 19th.

From April 2014, any contributions paid late are subject to charges. These are currently £75 admin plus interest calculated on the number of days late.

With effect from Monday 18 January 2016, new banking arrangements with the Government Banking Service (GBS) were put into place. This requires us to transition from Citibank to the Royal Bank of Scotland Group.

The amended details are outlined in the information we have available:

Payment of contributions by bank transfer or similar electronic transaction (PDF: 101KB)

Payment of invoices (PDF: 143KB)

Visit 'Ask Us' to see what you should do if you have paid the incorrect amount of contributions to NHS Pensions.

 

Setting up a Direct Debit Mandate (DDM)

In order to submit contribution figures using Pensions Online (POL) or 'make contribution payments to the NHS Pension Scheme' (MCP), you must first complete a Direct Debit mandate to enable NHS Pensions to collect the amounts submitted. Without the required mandate NHS Pensions will not be able to complete the collection process.

To request a Direct Debit Mandate, contact us by email: nhsbsa.pensionsfinance@nhs.net
 

When you receive the mandate from Finance

  1. Print out the mandate, complete the information required and sign it. The signature must be an authorised signatory recognised by your bank.
  2. The mandate should then be scanned and emailed to nhsbsa.pensionsfinance@nhs.net or if you are not able to email, it can be posted to the address shown on the mandate
  3. We'll process the mandate so the new instruction can be set up with your bank
  4. Once set up, the instruction will give the NHS Pension Scheme permission to collect the funds from the designated bank account
  5. Allow 8 to 10 working days for your bank to set up the mandate instruction before you submit contribution collection information

Making contribution payment - useful guidance

We offer some useful guidance on some of the key areas.

Removing your details from records

You can remove your access for previous organisations that you’ve worked for. You can also remove your access if you are not responsible for instructing contribution payments.

If you are no longer the main contact, contact our team by email: nhsbsa.polhd@nhs.net.
 

When to start using MCP

You can start to use MCP as soon as you have got your username and first-time password.

Once you have accessed the MCP system, you can instruct contribution payments through the system.

No longer use the GP1 / RFT1 functionality in Pensions Online (POL) or the DIR6 form, which some employers email to NHS Pensions finance.
 

The date contributions need to reach NHS Pensions by

NHS Pension contributions must reach our bank account by the 19th of the month following that in which they were deducted.

Where the 19th falls on a weekend, they must be paid by the last working day before the 19th.
 

If you haven't received an invitation to start using MCP

We're focussing on employers that have Direct Debit mandates in place with us.

If you want to join the on-boarding process before receiving a questionnaire, contact our stakeholder team by email: nhsbsa.stakeholderengagement@nhs.net.
 

If you are not able to log in with the details that we've provided

We’ll provide the person in the questionnaire with a username and first-time password. Enter this information into the system.

If you have problems logging in, contact our helpdesk by:
Telephone: 0870 011 7108
Monday – Friday, 10am to 2pm

Email: nhsbsa.polhd@nhs.net
If you lock your account, follow the ‘forgot my password’ instructions.


If you've got a reminder email after already submitting contributions

The MCP system has an automated reminder.

If you’ve already instructed the payment of your employer and member contributions, ignore the reminder email.
 

If you’re going on extended leave or leaving the organisation

If you’re going on extended leave such as maternity, paternity or adoption, then you’ll need to set up an additional user.

This can be done on the page after you log in.

It will allow another user to instruct the collection of contributions on your behalf.

As the primary user, it’s your responsibility to remove a user’s access if they leave your organisation.

If you’re leaving your current role for a new organisation, you need to instruct that the primary user has changed, contact our helpdesk by:
​​​​​Telephone: 0870 011 7108
Monday – Friday, 10am to 2pm

Email: nhsbsa.polhd@nhs.net
 

Add additional organisations to existing access

To add additional EA codes to your existing access, contact our helpdesk by:

Telephone: 0870 011 7108
Monday – Friday, 10am to 2pm

Email: nhsbsa.polhd@nhs.net
 

Third party providers making contributions on your organisation’s behalf

If a third party organisation (payroller, accountant, business services) completes and submits the GP1 / RFT1 / DIR6 on your organisation's behalf, then it’s possible to give them access to the MCP system.

To make them a primary user, contact our helpdesk by:

Telephone: 0870 011 7108
Monday – Friday, 10am to 2pm

Email: nhsbsa.polhd@nhs.net

 

If you would like to add them as an additional user, this can be completed once you have logged into the MCP system as the primary user.

If you have any questions or would like to discuss the most appropriate way for a third party to access MCP, contact our helpdesk by:

Telephone: 0870 011 7108
Monday – Friday, 10am to 2pm

Email: nhsbsa.polhd@nhs.net
 

How to adjust a submission after it’s been submitted

Once a monthly submission has been created and submitted through MCP, you will not be able to adjust or amend the contents.

If you need to make an amendment, this can be done in the next month using the adjustments feature in MCP.

2018 to 2019 annual contributions assurance exercise

Main NHS Organisations:

Assurance cover letter 2018 to 2019 (PDF: 227KB)

 

For completion by Trusts, Foundation Trusts, Clinical Commissioning Groups, Arms Length Bodies and Direction Bodies that have not completed a return in this financial year:

Staff assurance statement (Excel: 534KB)

 

For completion by local health boards for GP contributions:

GP assurance statement (Excel: 530KB)

 

All CCGs are required to complete an assurance statement for staff contributions.

 

Delegated CCGs are not required to submit an assurance statement for GP contributions as a separate process has been agreed with NHS England who will manage and collate the information prior to submission to NHS Pensions..

 

Information can be found on NHS England’s SharePoint guidance library.

 

Welsh organisations who remit both staff and GP contributions to the NHS Pension Scheme should complete two statements, covering staff and GP payments separately.

VAT treatment of charges from NHS Pension Scheme

We issue annual invoices in arrears for administration charges of the NHS Pension Scheme.

We issued invoices in June 2018 for the year ending 31 March 2018. We expect a similar timetable to be in place in 2019. It is not practical to issue monthly VAT invoices.

We will send invoices to organisations we expect will be able to reclaim VAT. For NHS organisations, this will be under heading 17 of the HM Treasury Contracting out Direction (Departmental staff records and payroll systems including administration and payment of pensions).

These invoices reflect amounts already paid. No further payment is required.

Email nhsbsa.pensionsfinancereporting@nhs.net if you have not received an invoice and need one, or if you have any questions.

 

 

Pension Finance contact details

There are different email addresses depending on your query. Make sure you send your query to the correct address.

Pensions financial services

Contact us regarding:

  • contribution enquiries (for example, payment set up or adjustments)
  • bank details
  • refund requests for incorrectly submitted contributions
  • account or employer closures

Employers (excluding GP practices) can contact us by email: nhsbsa.pensionsfinance@nhs.net

GP practices can contact us by email: nhsbsa.practicepayments@nhs.net


Contribution Remittances (EA and GP Practices)

Contact us regarding remittance paperwork for contribution payments, by email: nhsbsa.eafinance@nhs.net.

You may be contacted regarding contribution non-payment queries by: nhsbsa.pensionsfinance@nhs.net.


Enquiries regarding scheme administration and interest charges for late or non-payment of pension contributions

You can contact us by:
Email: nhsbsa.accountsreceivable@nhs.net 
Telephone: 0191 244 6957

Pensions financial reporting, assurance and reconciliation

Contact us regarding:

  • Scheme accounts and financial reporting
  • Annual Contribution Assurance Statement exercise
  • ill-health statistics
  • administration levy – VAT notification
  • Independent Provider annual certification
  • new fair deal annual certification 

You can contact us by email: nhsbsa.pensionsfinancereporting@nhs.net.