If you are not able to manage your own affairs you can nominate someone to act on your behalf. You must confirm this by sending us either a:
- notarised Power of Attorney
- Court of Protection order
- Letter of Authority
You can get these from a solicitor.
They must be signed and dated by you and by the person or people you’ve nominated to act on your behalf.
The Court of Protection has to be granted by the court (Public Office of the Guardian) and only when medical evidence has been provided to prove you are not able to manage your own affairs.
If you need someone to deal with your mail because you're unwell or are going abroad, you must send us a Letter of Authority to keep on your record.
The Letter of Authority must be signed and dated by you and by the person or people you’re asking to deal with your personal mail. In the Letter of Authority, list what you want them to receive on your behalf.
You must make it clear that you give permission for them to contact us on your behalf and permission for us to contact them.