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Call charges and phone numbers

The cost of calling our services depends on the first 4 digits of the number and whether you're calling from:

  • a mobile or landline
  • the UK or abroad

You may get free calls to some numbers as part of your call package. Check with your phone provider.

You can view a list of approximate call charges below. Contact your phone provider for actual costs. Calls from abroad and from payphones can cost more.

Number starts with Description Cost from landlines per minute (approximate) Cost from mobiles per minute (approximate)
0300 UK-wide numbers up to 9p 3p to 55p
0191 Geographic numbers for certain parts of the UK up to 13p 3p to 55p