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Strategy, Business Plan and Annual Report

Our purpose: A catalyst for better health.
Our vision: To be the delivery partner of choice for the NHS.

Strategy and Business Plan

NHSBSA Strategy for 2023 to 2026 (PDF: 9MB)This is v2.0 published on 5 April 2023.NHSBSA Business Plan for 2023 to 2024 (PDF: 5MB)This is v1.0 published on 3 April 2023. 

The documents provided on this page are accurate at the time they were published. 

If our plans change (for example, due to changes in government policy affecting the services that we provide) we may issue addendums or changes to these documents. They will be available on this page.

You can view our Digital Strategy for 2021 to 2024.

End of year reports

You can view our most recent end of year reports.

NHSBSA end of year report 2020 to 2021 (PDF: 665KB)NHSBSA end of year report 2019 to 2020 (PDF: 213KB)

Annual reports and accounts

You can view our annual reports and accounts for the last four financial years.


NHSBSA Annual Report and Accounts 2020 to 2021 (PDF: 8.18MB)NHSBSA Annual Report and Accounts 2020 to 2021 (web accessible version) (10.2MB)NHSBSA Annual Report and Accounts 2019 to 2020 (PDF:12MB)NHSBSA Annual Report and Accounts 2019 to 2020 (web accessible version) (PDF:4.3MB)NHSBSA Annual Report and Accounts 2018 to 2019 (PDF:11.6MB)NHSBSA Annual Report and Accounts 2017 to 2018 (PDF: 4MB)NHSBSA Annual Report and Accounts 2016 to 2017 (PDF: 6.89MB)NHSBSA Annual Report and Accounts 2015 to 2016 (PDF: 2.24MB)NHSBSA Annual Report and Accounts 2014 to 2015 (PDF: 1.87MB)

Earlier annual reports are available on request from our Corporate Secretary.