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Diversity and inclusion

Diversity and inclusion are about recognising that we're all different and have varying needs.

Age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation are some of the factors which can mean that people have different experiences or may face additional barriers and prejudice.

These are ‘protected characteristics’ under the Equality Act (2010). This means it is unlawful to treat someone less favourably because of any of these factors.

We're committed to taking equality, diversity and inclusion into account in everything we do. This includes providing and transforming services, employing people, procuring goods and services, developing policies, communicating, and involving people in our work.

Our Diversity and Inclusion Strategy 2016-19 (PDF: 929KB) outlines our plans for diversity and inclusion. It reflects not only our legal requirements, but goes beyond that to reflect our commitment to doing ‘good business’, to harness the benefits of diversity to deliver great services for our customers, and to be a great place to work.

We report on the progress of our strategy every year. You can view our latest diversity and inclusion strategy annual report (PDF: 3.6MB)

How we are doing

  • We've been awarded the ‘Gold Standard Employer’ Award by the Employers Network for Equality and Inclusion (ENEI), in recognition of our commitment to working inclusively.
  • In 2019, we made the Top 100 in Stonewall’s Workplace Equality Index, in recognition of our work on sexual orientation and gender equality.
  • We're accredited at Level 2 – ‘Disability Confident Employer’, in recognition of our commitment towards disability equality.
  • We're an ‘Autism Friendly’ organisation, in recognition of our work with the Autism Alliance as part of their ‘Autism Connect’ initiative to make our services as accessible as possible for people with autism.
  • To demonstrate our commitment to recruiting from the Armed Forces, we have pledged to the Step into Health program and have signed the armed forces covenant.
Diversity and Inclusion award and initiative logos for 2020