The NHS Business Services Authority is responsible for this online service.
We’ll use the information you enter to work out if you are:
- able to get help to pay NHS costs
- eligible to apply for help with NHS costs online
We only hold the information you enter for 30 minutes after you close your browser.
Find out more about your rights and how we process information.
Cookies
Our website places small files, known as cookies, onto your device. Cookies measure how you use our website so we can update and improve it based on your needs.
Find out how to manage cookies.
What cookies we use and why
Google Analytics cookie
We use Google Analytics software to collect information about how you use our website.
Google Analytics collects information about:
- the pages you visit and how long you spend on them
- how you got to the service
- what you click on when you’re using the service
You can opt out of Google Analytic tracking across all websites.
Google Analytics uses the following cookies:
| Cookie name | Purpose | How long it stays on your device |
|---|---|---|
| _utma | To determine the number of unique visitors to our website | 2 years |
| _utmb | To establish and continue your internet browser session on our website | 30 minutes |
| _utmt | To manage data transfer volumes | 10 minutes |
| _utmz | To determine where you came from when visiting our website | 6 months |
| _ga | To distinguish users | 2 years |
| _gid | To distinguish users | 24 hours |
| _gat | To manage data transfer volumes | 10 minutes |
| _utmc | To determine whether the user was beginning a new session/visit | Until you close your browser |
| _utmv | To store information about your visit to our webpages. This is updated every time information is sent to Google Analytics. | 2 years after the last update |
What this service uses
| Cookie name | Purpose | How long it stays on your device |
|---|---|---|
| JSESSIONID | This cookie is essential for these systems to work | Until you close your browser |