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Student Services privacy notice

The NHS Business Services Authority (NHSBSA) is responsible for this service.

Why we process your information

We will use the information you provide to:

  • assess your application
  • pay you
  • detect and prevent fraud and mistakes
  • analyse general trends to support more effective planning of NHS services
  • research the effectiveness of the Training Grant
  • check your claim for help with NHS charges under the NHS Low Income Scheme

By law, we must process this information on behalf of the Department of Health and Social Care (DHSC).

Sharing your personal information

To prevent, detect and investigate fraud and errors, we may share your information with:

  • Student Loans Company
  • HM Revenue and Customs
  • higher education institutions
  • the Home Office
  • organisations from which you receive benefits, bursaries, grants or support
  • bodies performing functions on behalf of the above organisations

We may share information with the DHSC to investigate and prosecute fraud, or any other unlawful activity affecting the NHS.

We may share information with the Cabinet Office in relation to the National Fraud Initiative. 

Information may also be shared with the DHSC to :

  • monitor compliance with equality law
  • research the effectiveness of the Training Grant

Your information will not be transferred outside the UK or European Economic Area.

Keeping your personal information

We will delete incomplete or rejected applications one academic year after it was received.

All data for successful applications will be deleted no later than seven years after your course finishes.

Your rights

The information you provided will be managed as required by Data Protection law.

You have the right to:

  • receive a copy of the information the NHSBSA hold about you
  • request your information be changed if you believe it was not correct at the time you provided it

From 25 May 2018, you have the right to:

  • request that your information be deleted if you believe we are keeping it for longer than necessary

Find out more about your rights and how we process information.