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Closed Circuit Television (CCTV) privacy notice

The NHS Business Services Authority (NHSBSA) is responsible for this service.

Why we process your information

We may record CCTV images of people entering, approaching, or passing our buildings to:

  • help staff and visitors feel safer
  • act as a deterrent to offenders
  • allow the collection of evidence to help find and convict offenders
  • prevent, detect, investigate and prosecute crime, such as fraud

There will be clear signs outside the relevant buildings to advise you that CCTV is in operation.

We do this protect the health, safety and wellbeing of our staff and protect NHS property and funds (PDF: 54KB).

Your information will not be transferred outside the UK or European Economic Area (EEA).

Our Legitimate Interests

We have a legitimate interest in CCTV monitoring of the NHSBSA office buildings for the purposes set out in this privacy notice.

Sharing your CCTV recording

Your information may be shared with:

  • the police where CCTV footage is required in relation to a crime
  • other organisations if they have a legal right to it

Keeping your personal information

We will delete recordings no more than 90 days after the CCTV footage was taken. This ensures that any subsequent investigations can be completed. 

There may be instances where the CCTV footage has been used in accordance with the purposes previously listed. If this is the case, the CCTV footage will be subject to the retention period for that specific purpose. For instance, if the footage is used as part of an investigation, it will be retained for the retention period of the investigation.

Your rights

The information you provided will be managed as required by Data Protection law.

You have the right to:

  • view or request a copy of the CCTV recording
  • request that the CCTV recording be deleted if you believe the NHSBSA is processing it for longer than is necessary

Find out more about your rights and how we process information.