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Our member facing forms have now been updated with our new privacy statement (shown on the forms as ‘How we use your information’). The latest versions are now available on our website. Some forms may also have had changes made to their…

As per the last pensions update explaining the removal of the paper AW171, we wanted to confirm the process for non-POL employers requesting changes to information. Instead of sending in the AW171, all non-POL employers will now need to submit the…

We have noticed an increase in the number of requests from employers received on behalf of the members, to change the decision in relation to their lump sum choice when completing the retirement application form AW8. We are therefore asking…

We have seen an increase in the number of retirement applications (AW8) that have been inputted into POL or submitted incorrectly. We receive many AW8 forms that have been submitted with either incorrect payable dates or incorrect reasons for…

There has been an increase in queries from employers relating to pensionable pay for 1995 Section members. We want to provide a better understanding for you of how our processes work for awards and sub awards and help alleviate some your concerns.…

We would like to thank you for your continued support whilst the revised automated AW171 retirement benefits process has been bedding in. During the implementation we have worked with you to alleviate some of your initial concerns. We created a set…

We no longer require you to provide pensionable pay (TPP) for 1995 members on the FPC1 form. This field has been removed from the form in line with the awards process and the removal of this information on the AW8. Our systems will calculate the…

If you are an active member of the NHS Pension Scheme or have opted out but remain in NHS employment you must inform your employer of your intention to retire around 4 months before your retirement date. This allows us enough time to calculate and…

For terminal ill health cases, an AW341 application form is required along with the AW33E. The team have recently noticed an increase in terminal ill health estimates being requested where the commuted incapacity box has been ticked in error to…

As part of the Sub Award Project, we have looked at how we can simplify and improve the process for employers. We have recognised that we can easily identify when a change on a member record has occurred either through Pensions Online (POL) or via…