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Final pay controls reassessment update
The final pay controls (FPC) team received 1,416 applications for reassessment, with 881 of these received in December 2021 alone.
The team have completed 60% of all reassessments received so far and are working hard to complete the remainder as…
Pensions Online (POL) downtime
POL will be available throughout June and July between 7am and 7pm apart from the periods noted below for scheduled system maintenance:
Saturday 25 June - Sunday 26 June
Saturday 2 July - Sunday 3 July
Saturday 30 July - Sunday 31 July…
NHS Pensions’ virtual training event for September
The Stakeholder Engagement Team will be hosting a training event via Microsoft Teams for all trusts and employers with ESR. The date of this event has changed to Thursday 22 September 2022.
Further information on the content and how to register for…
NHS Pensions virtual training event for September
The Stakeholder Engagement Team will be hosting a training event via Microsoft Teams for all trusts and employers with ESR. The date of this event has changed to Thursday 22 September 2022.
Further information on the content and how to register for…
Escalation processes
The Stakeholder Engagement Team email account is only to be used for escalations of serious ill health cases. For all other escalations, please contact the employers email account or helpline in the first instance.
If they are not able to resolve…
Pensions Online (POL) downtime for November
POL will be available throughout November between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 20 November
Saturday 26 November and Sunday 27 November
If we do need to bring…
Partial retirement update
Partial Retirement Calculator
The Partial Retirement Calculator was released on Tuesday 12 December 2023 and available on the Partial Retirement page of our website until Friday 15 December 2023.
We have temporarily taken down the Partial…
Factor change for redundancy calculations
Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate the capitalised cost for redundancy and interest of efficiency of the service have changed.…
My NHS Pension onboarding update
My NHS Pension onboarding for ESR users was paused briefly during April to support the operational teams in NHS Pensions.
Onboarding has now resumed and from June we are reaching out to members in the following regions to invite them to onboard…
Total Reward Statements/Annual Benefit Statements data cut
The data cut for Total Reward Statements/Annual Benefit Statements was successfully taken following close of business on Friday 23 June 2017 and the activities for the 2017 refresh have now commenced, starting with around 3 million pension…