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The data cut for Total Reward Statements/Annual Benefit Statements was successfully taken following close of business on Friday 23 June 2017 and the activities for the 2017 refresh have now commenced, starting with around 3 million pension…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 13 October and 7am Monday 16 October 7pm on Friday 27 October and 7am Monday 30 October Please note: at times we may need to take POL offline at short notice…

Please be careful when completing an AW8 pension application online. If the member has left pensionable membership and is claiming benefits immediately, the payable date should be the day after the members last day of employment and not their date…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 3 November and 7am Monday 6 November 7pm on Friday 10 November and 7am Monday 13 November Please note: at times we may need to take POL offline at short…

We are currently receiving a number of paper retirement benefit claim forms (AW8) for employers that do not have access to Pensions Online. However we are unable to process a large proportion of these due to the members’ records still being active…

In Employer Newsletter 2 – February 2017 we advised that the Equitable Life Assurance Society had changed the bank account for the payment of contributions for members of the NHS Money Purchase Additional Voluntary Contribution (MPAVC) scheme with…

With immediate affect the fax machine number (01253 774452) advertised on the Pensions Online (POL) registration form will no longer be available. In line with GDPR this is not a secure route to sending us information and as such it has been…

For officers and practice staff only                              When a member works part time in either an hourly or sessional contract and the annual update or termination details show actual part time hours or sessions worked that are in excess…

Customer Charter We administer the NHS Bursary and Social Work Bursary on behalf of the Department of Health and Social Care and Health Education England. Our Customer Charter explains: that we need to work together with students and…

We’re carrying out scheduled maintenance IT work and this will impact on the online dictionary of medicines and devices (dm+d) browser from Thursday 7 May to Sunday 10 May 2020. This means access to the dm+d browser will be unavailable during this…