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Under General Ophthalmic Services Regulations 2008, you’re required to submit an annual form providing the number of written NHS complaints your practice has received. As last year’s annual collection was paused due to coronavirus (COVID-19), you…

The IP address for Pensions Online (POL) will be changing this summer.  We’ll soon be sending an email to all Pensions Online users with details of the new IP address. You’ll need to let your IT supplier know so they can implement any changes…

As mentioned in the February newsletter, the IP address for Pensions Online (POL) will be changing this summer. We’re finalising the technical details and support we’ll be able to provide as you work with your IT department or IT supplier to…

What you can do in the member hub In the member hub you'll find all the information you need about being a member of the NHS Pension Scheme, including accessing both the 1995-2008 Member Guide (PDF: 5.13MB) and the 2015 Member Guide (PDF: 2.64MB…

The charging of estimate requests has changed for members. The members estimate request form has been updated and is available on the Member Hub. Estimate requests - Instruction for employers: Direct members to their Total Reward Statement (TRS…

If you're a provider, you'll be required to confirm each performer's Net Pensionable Earnings (NPE) for the 2022 to 23 financial year. This is called the Annual Reconciliation Report (ARR) process, and you'll need to complete it by 11:59pm on Friday…

The Department of Health and Social Care (DHSC) is introducing a new ‘Retrospective top-up payment for Concessionary prices’ which will apply from April 2024. Every quarter, where considered appropriate by DHSC in consultation with Community…

Information about the contributions paid into the Scheme. Employee contributions This is the annual contributions you paid into the scheme during the year. This is prior to the ‘updated to’ date on your statement. It excludes added years and…

Information on exchanging part of an annual pension for a lump sum. At retirement, members may be able to exchange some annual pension for a lump sum / larger lump sum. This applies to: 1995 section (except members who left before 1 April 2008…

This option is for members of the 2015 Scheme only. You can buy out the reduction that would apply if you claimed your NHS pension before your normal pension age. In the 2015 Scheme, this is age 65 or the same as your State Pension age if that is…