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Contacting us by email
In order to prevent double handling and potential delays, please only direct each query into the one relevant account.
Below are the accounts that NHS Pensions expect employers to use and the reasons the account should be used for:
Email…
Important changes to application forms
The following forms have recently been updated to include an additional option within the applicant’s declaration and consent section.
Consideration of entitlement to ill health retirement claim form (AW33E)
Consideration of entitlement for…
Total Reward/Annual Benefit Statement (TRS/ABS) access
As you may be aware the Government Gateway is in the process of being decommissioned which means we have been looking for another way for NHS staff to access their Total Reward or Annual Benefit Statement.
Therefore going forward we will be using…
NHS Pensions website
You may have noticed that the content on the website looks a little bit different. This is because we have reviewed the web pages to make them easy to read and scannable. This will help you and members pick out key words and find the information you…
Total Reward/Annual Benefit Statement access
As you may be aware, the Government Gateway is in the process of being decommissioned which means we have been looking for another way for NHS staff to access their Total Reward or Annual Benefit Statement. From early June we will be entering the…
Completing the Service Membership Form SM1
Following a recent determination by The Pension Ombudsman we have revised our guidance to employers to confirm how duties should be assessed when determining Mental Health Officer (MHO) status for a member of the 1995 Section of the NHS Pension…
Re-assessing tiered contribution rates
The general basic rule is that a contribution tier for existing Officers Scheme members is set using the previous years’ pensionable earnings or whole time equivalent for members working part time. This is unless there has been, or there is, a…
Career break guidance
A number of cases have come to light whereby a member has been offered a career break immediately following sick leave. Career breaks should not be used instead of sick leave, or to prevent the member accruing disallowed days. Where a member has…
GP Practice stakeholder events
The Stakeholder Team has now completed the second round of GP Practice stakeholder events which started in May 2018. The team has hosted events at the following locations during 2018:
Birmingham
Leeds
Crewe
London
Brighton
Exeter
Newcastle…
End of Year Certificate 2018-19
This only applies to Independent Provider and New Fair Deal employers. The certificates will be available for the financial year 2018-19 in early July and employers will be emailed directly regarding this. The certificates will also be available…