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A new data privacy law will be introduced in the UK in May 2018. As a result, we’ve published a new privacy notice to make it easier for patients to find out how the NHS Business Services Authority uses and protects their prescription information.…

This is only for people who were members of the Scheme before 25 March 1972 (1995 Section only). It applies to anyone who either: is or has been married has a civil partner has a surviving Scheme partner The person must be nominated to…

As you may be aware the Government Gateway is in the process of being decommissioned which means we have been looking for another way for NHS staff to access their Total Reward or Annual Benefit Statement.  Therefore going forward we will be using…

You may have noticed that the content on the website looks a little bit different. This is because we have reviewed the web pages to make them easy to read and scannable. This will help you and members pick out key words and find the information you…

As you may be aware, the Government Gateway is in the process of being decommissioned which means we have been looking for another way for NHS staff to access their Total Reward or Annual Benefit Statement. From early June we will be entering the…

Following a recent determination by The Pension Ombudsman we have revised our guidance to employers to confirm how duties should be assessed when determining Mental Health Officer (MHO) status for a member of the 1995 Section of the NHS Pension…

The general basic rule is that a contribution tier for existing Officers Scheme members is set using the previous years’ pensionable earnings or whole time equivalent for members working part time. This is unless there has been, or there is, a…

Keeping your personal information secure As an arm’s length body (ALB) to the Department of Health and Social Care and wider HM Government, we are bound to follow the HMG Security Policy Framework to make sure our customers' data is handled and…

The NHS Business Services Authority (NHSBSA) is responsible for this service. Why we process your information We may use Amazon Connect when you call our Customer Contact Centre. This helps us improve how your call is handled, by: quickly…

A number of cases have come to light whereby a member has been offered a career break immediately following sick leave. Career breaks should not be used instead of sick leave, or to prevent the member accruing disallowed days. Where a member has…