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Misinterpreting active community pharmacies We have been made aware that our headline figure for active community pharmacies can be misinterpreted. We would like to draw your attention to some important information for this figure. When a…

Correction notice - data for decisions on applications on appeal in table 20 of the summary tables were assigned incorrectly as granted.Read our notices of correction page for more details.Published 16 October 2025. Updated 23 October 2025.…

Published 19 November 2020. Summary Community pharmacies and appliance contractors are responsible for dispensing medications, appliances, and medical devices to NHS patients. They are not a direct part of the NHS but provide essential services on…

This eDEN User Agreement (EUA) is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA). The NHSBSA grants you the right to access the NHSBSA’s online system known as ‘eDEN’, which…

Employer responsibilities Scheme awareness responsibilities As the employer, we ask that you tell your employees about the scheme and distribute communications material provided by us. You should make sure that all subcontractors and temporary…

This user agreement is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA).NHSBSA grants you the right to access the NHSBSA’s online system, Reporting Overseas Visitors Treatment…

The NHS Community Pharmacist Consultation Service (CPCS) is a national Advanced Service to refer patients requiring low acuity advice, treatment and urgent repeat prescriptions to community pharmacies.The service aims to reduce pressure on the…

At the NHSBSA, we have a duty to tackle fraud, bribery, corruption and loss to the NHS across all of our services. Supported by our dedicated Loss and Fraud Prevention (LFP) team, we are committed to protecting public funds and to remove…

Options available to membersEarly retirement in the interests of efficiency (IOE)A member may be retired early in the IOE of the service. Unlike redundancy, this is where a member is no longer capable of meeting the requirements of their role…

This eOPS User Agreement (EUA) is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA). The NHSBSA grants you the right to access the NHSBSA’s online system known as ‘eOPS’, which…