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An update from the Data Management Team
The Data Management Team are currently receiving a high volume of emails. Due to this, it may take longer than usual to respond. The team are working through these requests as quickly as possible, and in the meantime, we ask you do not send any…
HC3 certificates (limited help with health costs)
If you apply to the NHS Low Income Scheme and receive an HC3 certificate for limited help with health costs, your certificate shows how much you have to pay towards your health costs for:NHS dental treatmentNHS sight teststravelling to…
Data Hub End User Agreement (EUA)
This Data Hub User Agreement ("EUA") is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority ("NHSBSA").NHSBSA grants you the right to access the NHSBSA’s online system, the Data Hub, which…
Collaboration
As an organisation, we place a strong emphasis on collaboration and seek to collaborate not just between our own teams but with our customers and external stakeholders. We design our data products and services with our customers in mind,…
Partial Retirement - Employing Authority guidance
Following these steps will help make sure members receive the correct pension payments on time and reduce queries and delays. This guide sets out the key actions for Employment Authorities (EAs) to complete before submitting a Partial…
The public service pensions remedy – McCloud
The government has announced new forecasted deadlines for Remediable Service StatementsThis announcement sets out deadlines for when NHS Pensions will send Remediable Service Statements (RSS) to members affected by the Public Service Pensions Remedy…
Contact NHS Learning Support Fund
If you have any questions about NHS Learning Support Fund (LSF), you can contact us. We're open Monday to Friday 8am to 6pm, or Saturday from 9am to 3pm.Online: use our online service:Contact usTelephone: 0300 330 0521Text relay…
Seasonal Influenza Vaccination Programme
2025/26 seasonal flu vaccine reimbursement
As with the 2024/25 flu season programme, 2025/26 flu reimbursement claims are expected to be reviewed. This means you might get asked to submit information to support your reimbursement claims. …
Accessibility statement for Medical Benefits (Medbens)
This accessibility statement applies to the Medical Benefits (Medbens) website.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website.
We’ve also made the website text as…
Government announces extension to Remediable Service Statements (RSS) delivery deadlines
McCloud RSS delivery timetable update (1 July 2025)
Following a recent written ministerial statement, the timetable for the delivery of remediable service statements to NHS Pension Scheme members will be updated. We appreciate that this news will…