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Jump to: Introduction from our Executive Director of People and Corporate Services This report celebrates what we have achieved during 2021-22. It was another challenging year, but thankfully we did see the end of the UK’s legislative…

This eOPS User Agreement (EUA) is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA). The NHSBSA grants you the right to access the NHSBSA’s online system known as ‘eOPS’, which…

Our website places small files, known as cookies, onto your device.Cookies measure how you use our website so we can update and improve it based on your needs.Find out how to manage cookies.What cookies we use and whyGoogle Analytics…

Remedy Benefits Illustrator for redundancy transcript (Word: 176KB)If you’re a member of the NHS Pension Scheme and you’re affected by the public service pensions remedy (‘McCloud’ remedy), you can use the Remedy…

The NHS Business Services Authority (NHSBSA) has published the latest figures for NHS Pharmacy First clinical pathways between February and May 2024. This follows the previous release of the February to April 2024 clinical pathways data…

Meeting held at 9:00am on 10 July 2025 via web conference. Present:Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorMathew McKie, Non-Executive DirectorRandeep Sidhu, Non-Executive DirectorMel Tomlin, Non…

Meeting held at 9:00am at Stella House, Newcastle Upon Tyne. Present:Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorDavid Leather, Non-Executive DirectorMathew McKie, Non-Executive Director (via video…

This ePACT2 User Agreement (EUA) is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA). NHSBSA grants you the right to access the NHSBSA’s online system, ePACT2, which…

The Permanent Injury Benefit (PIB) under the NHS Injury Benefits Scheme is no longer available to people who sustain an injury or contract a disease due to NHS employment on or after 31 March 2013. We'll process injury benefit applications…

Lifetime allowance was the total amount of pension benefits you could build up from all registered pension schemes before you had to pay a tax charge. All pension benefits that you built up counted towards your lifetime allowance. This includes…