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Surveys and research
We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences.There are lots of different ways that you could…
Accessibility statement for NHS Business Services Authority blog
This accessibility statement applies to the NHS Business Services Authority blog.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be…
Accessibility statement for NHS Electronic Staff Record (ESR)
This accessibility statement applies to the NHS Electronic Staff Record website and the related systems and dashboards accessed through it.This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be…
Reporting Overseas Visitors Treatment Portal User Agreement (RUA)
This user agreement is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA).NHSBSA grants you the right to access the NHSBSA’s online system, Reporting Overseas Visitors Treatment…
Catalyst
Public insight portalPrescription, organisation and demographic data are available to the public through 'Catalyst' our new online application.To gain access to 'Catalyst', you will be required to input an ID and password:ID -…
Summary of NHSBSA Board minutes - 11 December 2025
Meeting held at 9:00am in Stella House, Newcastle Upon Tyne.Present:Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorDavid Leather, Non-Executive Director (via video conference) (items 25/148 to 25/156 only)…
Accessibility statement for Submit a request to NHS Recruitment Services
This accessibility statement applies to Submit a request to NHS Recruitment Services
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you…
Summary of NHSBSA Board minutes - 9 May 2024
Meeting held at 9:00am on 9 May 2024 in Stella House, Newcastle Upon Tyne.
Present:
Sue Douthwaite, Chair
Michael Brodie, Chief Executive
Kathy Gillatt, Non-Executive Director
David Leather, Non-Executive Director
Randeep Sidhu,…
eOPS User Agreement (EUA)
This eOPS User Agreement (EUA) is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA).
The NHSBSA grants you the right to access the NHSBSA’s online system known as ‘eOPS’, which…
Our data protection impact assessment (DPIA) summaries
What DPIA is
This is a tool which can help organisations identify the most effective way to comply with their data protection obligations and meet individuals’ expectations of privacy.
An effective DPIA will allow organisations to identify and fix…