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In 2017/18 we focused on obtaining feedback from both members and employers to allow us to implement changes within our business or reaffirm that our current processes are fit for purpose. The 2017/18 Annual Employers Survey will be released in…

NHS Pensions is proud to be a member of The Institute of Customer Service (ICS).This is the professional body for customer service, helping organisations improve their customer experience and business performance. It has a membership body of over…

In Employer Newsletter 2 – February 2017 we advised that the Equitable Life Assurance Society had changed the bank account for the payment of contributions for members of the NHS Money Purchase Additional Voluntary Contribution (MPAVC) scheme with…

How your membership totals have been calculated on your statement. Your pension statement We calculate the membership totals on your statement as follows. Reckonable membership This is the amount of membership used to calculate your benefits…

There are three main reasons why a pension statement may not be available. These are listed below, with just some examples of why this may be the case. There is a data issue that needs to be investigated Examples include: an outstanding data…

Scheme membership built up from 1 April 2008 is no longer subject to the pensionable earning cap. However, those that were subject to the cap in respect of some or all of their membership before that date, who are buying added years or unreduced…

MPAVC allows you to make more contributions to build a separate retirement fund. How MPAVC works The additional contributions you make are invested. They are used to supplement your main scheme benefits at retirement or later. You can take up to…

In December 2019, the Welsh Government announced that clinical staff who go over their annual allowance for the 2019/20 tax year and who use scheme pays to pay the tax charge can be compensated in retirement for any reduction to their NHS Pension…

We have seen an increase in the number of retirement applications (AW8) that have been inputted into POL or submitted incorrectly. We receive many AW8 forms that have been submitted with either incorrect payable dates or incorrect reasons for…

When a member opts out of the pension scheme (either exit code 16) and carries on working in a non-pensionable capacity, we need to ensure that the correct payable date is used when the member applies for their pension. Deferred members must submit…