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In April/ May this year, we made the decision, due to the huge uncertainty within the NHS at that time, that we would only request annual earning certificates for those pensioners who had their pension abated.  We are now in a position to collect…

We suspended several steps in the data escalation process whilst we dealt with COVID-19 as we felt from an employer's and a Pension Team perspective, we all made significant adjustment to ways of working. The timeframes were lapsed and we stopped…

We want to ensure that we have the most up to date contact for all employers. To support this, we ask that the main Pensions Online Administrator for each employer checks the contact details we hold are correct. To do this, access Pensions Online (…

We’re working closely with the Department of Health and Social Care (DHSC), NHS Employers and NHS England to work through the new rules to allow members to take partial retirement from 1 October 2023 and help employers get ready for the change. The…

Last month, your end of year information was due to be submitted to NHS Pensions. If you use Pensions Online (POL), you should have submitted your end of year information via POL. If you have any queries about using POL to submit your data next…

Following feedback from both our members and employers, we have made the decision that a member will qualify for a protection of pay estimate free of charge if they: are over minimum pension age intend to retire within the next 12 months. The…

Following the removal of the historic Employer Newsletters from the website, the bulk Protection of Pay forms have been updated. The employer factsheet has been updated with a historic bulk Protection of Pay guidance section to include information…

We are starting to receive a few queries from employers about how we collect and share data, and how this may change or have an impact on the data you hold. Our GDPR project is currently looking at our processes and data requirements. We will keep…

We would like to provisionally inform you that Pensions Online (POL) will be unavailable from 7pm on Thursday 15 March to 7am Tuesday 20 March. This is so we can carry out testing on the new IT infrastructure that will support the transformation of…

Our member facing forms have now been updated with our new privacy statement (shown on the forms as ‘How we use your information’). The latest versions are now available on our website. Some forms may also have had changes made to their…